Vindis Group - Ducati Cambridge
59 days left
Cambridge, Cambridgeshire
Management
by Vindis Group - Ducati Cambridge
Ducati Head Of Business
Location: Cambridge, Cambridgeshire
Job Tags: Parts & Accessories, Aftersales, Sales
* Lead your business in a clear, considered, and appropriate manner, building an accountable and progressive business unit.
* Challenge yourself to understand and deliver business objectives, considering alternative routes to success and future goals.
* Demonstrate commitment to overcoming adversity and aspire to inspirational leadership.
* Apply effective change management and organizational development strategies.
* Balance stakeholder requirements to generate business success and confidence.
* Ensure all actions aim for successful results with a clear people strategy focusing on recruitment, retention, and development.
* Develop a communication and engagement strategy across all business areas.
* Create a performance-driven culture of ownership, accountability, and success.
* Work with Vindis Group Head Office to achieve business success through knowledgeable and engaged employees.
* Recognize excellent performances and address underperformance appropriately.
* Implement robust personal development and performance management processes.
* Plan for succession and regularly review management team performance.
* Recruit, train, and develop departmental managers aligned with organizational needs.
* Operate a welfare and wellbeing strategy within your business.
* Instill a One Business ethos and focus on value-adding activities.
* Develop a customer service culture through communication, team building, and coaching.
* Maintain high business standards to uphold a strong reputation.
* Implement practices for effective customer feedback response and action planning.
* Manage customer experience to ensure high satisfaction levels.
* Use data analysis for swift, effective decision-making to achieve outstanding results.
* Stay ahead of competitor activity through environmental scanning.
* Align leadership, strategy, people development, IT, performance measurement, and innovation for sustainable results.
* Ensure management understands and communicates the strategic direction, translating it into departmental strategies.
* Manage resources effectively to meet sales, profitability, employee, and customer satisfaction goals, adjusting strategies as needed.
* Escalate concerns to the Board of Directors when necessary.
* Coordinate effectively with the Centre Team, Management Team, and wider network, respecting guidance from reporting lines.
* Manage relationships with suppliers, sub-contractors, manufacturers, and team members effectively.
Benefits
Our #Exceptional People are supported with:
* An Employee Car/Ducati Scheme after a qualifying period, offering brand products at affordable prices.
* A Life Assurance policy at no cost.
* 24/7 access to our Employee Assistance Programme, supporting wellbeing and positive mental health.
* Access to Cycle to Work Scheme.
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