Job Description
We are currently seeking a dynamic and proactive individual to join our team as a Tenant Liaison Coordinator for our Milton Keynes location. This role offers a unique opportunity to be the face of our prestigious commercial property while actively engaging with tenants, managing health and safety, fire risk, and coordinating various events and operational activities.
* Coordinated and scheduled meetings, appointments, and events, taking an active role in organizing and overseeing various activities within the building.
* oversee the day-to-day operations of the Wellbeing Suite.
* Follow process to ensure health and safety protocols, fire risk assessments, and procedures, ensuring compliance with regulatory standards and company policies.
* Act as a liaison between tenants, property management, and external service providers, addressing tenant concerns and fostering positive relationships.
* Deputise for the Centre Management Team in their absence, supporting the client and tenants with their requests.
* Support service providers and tenants to ensure that SLAs are met, audited, and measured on a monthly/6 monthly basis.
* Undertake building inspections to ensure areas are clean, presentable, and observed for any remedial maintenance works required.
* Provide support to the Centre Management team daily.
* Be flexible, supportive, and adaptable to the daily challenges.
* Actively participate in regular meetings, serving as a main point of contact for the Centre Management team.
* Record and address complaints in line with company policy.
Qualifications
* previous experience in receptionist, customer service, hospitality or event coordination roles preferred.
* Strong organizational and multitasking skills with the ability to prioritize tasks and time effectively.
* Excellent communication and interpersonal abilities, both written and verbal.
* proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* A proactive attitude with a commitment to delivering exceptional service.
Additional Information
If you’re interested in gaining excellent industry knowledge, whilst receiving a competitive package, then please apply with your CV and a covering letter stating why you think you’d be suitable.