An exciting opportunity for a Customer Service Advisor to join a thriving business services industry sector, located in near Pulborough. The successful candidate will ideally have excellent communication skills and a strong customer-centric approach.
Client Details
Our client is a well-established entity within the business services industry industry. With a team size of over 200 employees, they are a leading provider across the UK, maintaining an unwavering commitment to quality and customer satisfaction.
Description
Responsibilities for a Customer Service Advisor are:
* Handling customer inquiries and complaints through phone, email, and face-to-face interactions
* Providing accurate, valid, and complete information to customers by using the right tools and methods
* Building sustainable relationships of trust through open and interactive communication
* Keeping records of customer interactions, transactions, comments, and complaints
* Communicating and coordinating with internal departments
* Following communication procedures, guidelines, and policies
* Taking the extra mile to engage customers
Profile
A successful Customer Service Advisor should have:
1. A strong customer service orientation with a keen attention to detail
2. Excellent communication and interpersonal skills
3. The ability to handle stress...