Job summary
We are recruiting enthusiastic an Administration Assistant to work at Holy Name Community Rehabilitation Centre in order to provide support in all areas, the hours are 18 hours per week between 7am- 7pm over 7 days per week
Main duties of the job
1. To deal with incoming and outgoing communications appropriately where there may be barriers tounderstanding
2. To attend, and contribute to, admin team meetings and provide feedback to colleagues
3. Be the first point of contact for patients, carers and outside agencies, processing messages and dealingwith enquiries of a routine nature accurately and in a timely manner where tact or persuasive skills maybe required
4. Signpost patients to other services in a timely manner in line with organisationalprocedures
For further information please contact Amy Ayre 07904074667
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
5. Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
6. Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill
Knowledge
Essential
7. Knowledge of a range of routine administration procedures
8. Knowledge of Microsoft Word
Desirable
9. Knowledge of other Microsoft packages
Experience
Essential
10. Previous experience of working in an office environment and carrying out general officer procedures
Desirable
11. Experience of SystmOne functions
12. Previous NHS experience
13. Previous experience of working with general public