Growth Coordinator
Hybrid – Handforth Support Office (2 days per week)
Full‑time | Grade F
About the role
We’re looking for a highly organised and proactive Growth Coordinator to join our Growth & Partnerships team. This is a varied and fast‑paced role that plays a key part in supporting practice extensions, new openings and wider growth‑related projects across the business.
You’ll work closely with the Growth team and a wide range of internal stakeholders — including Partnerships Recruitment, Property, Legal, Finance and Transactions —helping to co‑ordinate activity, keep processes on track and ensure our Practice Owners receive a smooth, professional and well‑informed experience.
If you enjoy bringing structure to complexity, communicating clearly with different stakeholders and being the person who keeps everything moving forward, this could be a great opportunity for you.
What you’ll be doing
1. Support practice ownership extensions and new openings through clear, timely and structured communication
2. Communicate key updates, next steps and timeframes to Practice Owners and prospective Practice Owners
3. Follow up actions with internal Support Office teams to ensure tasks are completed on time
4. Send and track key documentation ahead of extensions and new openings
5. Support valuation requests and processes alongside the Transactions team
6. Maintain and own logs, trackers and process documents, ensuring information is accurate and up to date
7. Attend meetings, capture actions and co‑ordinate next steps across teams
8. Pull together information for IC packs, management reporting, and progress tracking
9. Review Practice Owner and legal documentation for accuracy, liaising with Legal to resolve discrepancies
10. Contribute to cross‑functional working, process improvements and ad‑hoc growth projects
You’ll be at the centre of activity, acting as a key point of co‑ordination and ensuring everyone has the information they need at the right time.
What we’re looking for
Essential skills and experience:
11. Excellent written and verbal communication skills
12. Strong organisation, planning and co‑ordination abilities
13. High attention to detail and accuracy
14. Confidence working with multiple stakeholders in a fast‑paced environment
15. Good working knowledge of Microsoft Office (Teams, Excel, Outlook, Word, PowerPoint)
16. A collaborative, team‑focused approach with a proactive mindset
Desirable:
17. Experience working in the veterinary industry or a similarly complex, multi‑stakeholder environment
Who you are
18. Enjoys keeping things organised and seeing tasks through to completion
19. Is confident communicating with a wide range of people
20. Takes pride in being reliable, thorough and accurate
21. Likes working as part of a wider team and contributing to shared goals
22. Comfortable juggling priorities while maintaining high standards
Why join us?
You’ll be part of a supportive and driven team, working on projects that genuinely contribute to the growth of the business and the success of our Practice Owners. This role offers great exposure to multiple functions, opportunities to build strong relationships across the organisation and the chance to develop your skills in co‑ordination, stakeholder management and project support.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.