Role overview: Trainee White Goods Engineer Basingstoke Basingstoke Customer Service Centre Permanent Full Time Salary- £28k – £32k based on experience (OTE would be £31k – £35k) Shift Pattern - Average of 41 hours per week working 5 over 7 (some Saturday working on a rostered basis) Counties/Areas recruiting in: Thinking Hampshire, Surrey, and West Sussex No Sundays!
As part of this role, you’ll be responsible for:
* Driving your company van and managing your own day effectively (as you’ll work mainly on your own).
* Testing, diagnosing and fixing white goods in our customers’ homes.
* Providing and implementing technical knowledge across a range of white goods appliances.
* Building up our reputation as a home services expert.
A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.
Qualifications
* Proven experience in White Goods repairs.
* Full UK/EU driving licence with no more than 6 penalty points.
* Ideally (but not essential) ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
* To love that feeling when you’ve delivered for a customer.
Benefits
* 30 days of annual leave (including bank holiday entitlement).
* Competitive pension scheme.
* First‑class induction and on‑going learning.
* Company approved tools and van.
* A shift pattern of five over eight days.
* Quarterly bonus.
* Product discounts across the latest tech.
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