Paragon Asra Housing Limited is seeking an Emergency Call Handler to provide vital support for our customers. This role entails answering emergency calls and maintenance requests while delivering reassurance and support in crises.
Ideal candidates will possess empathy, patience, and experience in high-pressure customer service environments. Excellent communication skills and proficiency in IT systems are essential. The position features a unique shift pattern of 4 days on, 4 days off, from 8pm to 6am.
Benefits include high street discounts, health cash plans, and 26 days of annual leave increasing with service.
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