Job Description
Flexible working: We offer options such as full-time, part-time, compressedhours, job sharing and flexitime, subject to business needs. Flexibility isavailable across the role, but the level of flexibility may vary depending on thebusiness area and responsibilities. Some areas may require regular on-siteattendance at set times, while others may offer hybrid, remote or more flexibleworking arrangements. About usGCHQ is an intelligence, cyber and security agency with a mission to keep theUK safe. We use cutting-edge technology, ingenuity and partnerships toidentify, analyse and disrupt threats. Working with our intelligence partnersMI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage.At GCHQ you’ll do varied and fascinating work in a supportive and inclusiveenvironment that puts the emphasis on teamwork.The roleAs Diary Manager, you’ll play a key role in supporting senior colleagues, from organising meetings to managing busy inboxes. As a vital member of theteam, your work helps ensure senior managers can carry out their criticalresponsibilities effectively, while offering valuable insight into how theorganisation operates. Your core responsibilities include managing the inboxes and diaries of one ormore senior members of staff, scheduling meetings, coordinating travel andlogistics for senior colleagues, arranging and hosting visits from externalpartners, and acting as a first point of contact for both internal and externalstakeholders. The role also includes compiling daily document packs, supporting informationand record management, following up on tasks and deadlines, and handling arange of administrative duties, including expenses. Confidentiality anddiscretion are essential, as sensitive information is handled regularly.Depending on the area, some travel to Manchester or other UK sites may berequired. This is a fast-paced role where no two days are the same, but you won’t faceit alone. With a clear career pathway and a tight-knit, supportive communityaround you, there’s plenty of scope to learn, grow and feel supported everystep of the way. You’ll work closely with different parts of the organisation,
anticipating needs, managing priorities and enabling effective leadershipacross critical business areas.
About youYou don’t need any specific background or experience to apply; we’re moreinterested in your skills, attitude and willingness to learn. You might be lookingfor your first role, changing career, or returning to work. While formal GCSEqualifications aren’t required, the role does call for a good level of English andmaths, along with confidence using Microsoft Office applications and a basicfamiliarity with using a desktop computer. A proactive approach is important, as the work involves organising multiplepriorities and using your initiative to keep things running smoothly. Attention todetail will help you manage inboxes, schedule meetings and handleadministrative tasks accurately. Good communication and teamwork skills willenable you to collaborate effectively with colleagues from a range ofbackgrounds and seniority levels. Being comfortable managing your own timeand workload will also help you thrive in this fast-paced environment. Training and developmentWhen you start, you’ll receive an organisation-wide induction and a buddy tohelp you settle in. We’re proud to offer an inclusive, supportive environmentand are committed to helping you fulfil your potential. You’ll get full on-the-job training to build skills in areas such as administration,organisation, communication and stakeholder management. A tailored six-month development plan will guide you through your early months, followed bypersonalised goals and ongoing support. Progression can happen quickly for those with the motivation and desire tolearn, in some cases as early as 18 months. Success isn’t about yourbackground, but your drive. This role has clear competencies and development levels, along withstructured guidance to support your progression and help you take the nextsteps that are right for you, whatever that may look like. Performance isrecognised through annual appraisals and in-year awards, with opportunitiesto develop further within a few years.