Information and Technology Ltd are an IT Service Provider to over 40 clients throughout the North West and UK. Looking after the complete provision of IT for these businesses, we have been growing year on year for the last 5 years and are looking for a driven and ambitious individuals to help keep up with the continuous new work from our clients.
Located at our office in Bolton, this senior role will comprise of:
2nd to 3rd Line Hardware, Software and Network Support
Server, Cloud, VoIP, Mobile and MDM Support
Liaising with stakeholders and users to provide updates and scheduling information
Network and System Administration
Build and Configuration Management
Onsite and Remote Support
Mix of Reactive and Pro-active Work
Project Planning and Execution
A little about you...
Core competencies/relevant previous experience:
Hardware/Software/Network experience
Technical aptitude
Ability to communicate technical information to non-technical customers
Attention to detail
Consistency and service driven approach
Ability to form and maintain relationships with staff of all levels throughout an organisation
Understanding of processes and procedures and working to them
Starter/Finisher mentality
Continuous self improvement and responsibility for learning
Excellent time management and scheduling skills
Car and clean driving license [Occasional travel]
IT Technical Support: 3 years+
Windows Server Installation, Configuration and Support: 3 years+
Networks and Infrastructure: 3 years+
Active Directory Support: 3 years+
As a growing company this role offers progression with a family feel and close knit team providing exposure to a the full range of IT based disciplines and support along every step of the way.
Package:
28 days holiday per year
Mobile phone and Laptop
Flexible working
Paid overtime
Personal Development Plan and Career Mentoring
Company Pension
Free Parking
If you have any questions about the role please get in touch