2 Month Contract With A Local Authority Job Purpose Rhondda Heritage Park Museum is seeking a Casual Receptionist to provide front-of-house cover for a vacant post. The role requires working regular Fridays and Saturdays, supporting the delivery of a professional, welcoming, and efficient reception service for all visitors. Key Responsibilities Undertake general administrative duties, including handling post and associated tasks Operate and maintain computerised systems, including stock control, online booking, and retail systems Process bookings for admissions both online and in person, maintaining accurate records Act as the first point of contact for all visitors to the Park Provide information about the site, facilities, and activities, actively promoting the venue Respond to telephone enquiries and direct calls appropriately Support permanent staff during busy periods to meet fluctuating visitor demand Maintain stock levels in the retail area and ensure it is clean and presentable Assist in other areas of the site during events as required Carry out additional duties appropriate to the grade as requested Requirements Excellent IT skills Strong organisational skills Welsh Language Level 1 (training provided if required) Welsh Language Level 2 Customer care or Welcome Host qualification Experience working with the general public Experience using booking systems (online or front-of-house) Experience in frontline service delivery Knowledge of booking systems Experience using retail systems Standard DBS Is required Additional Information Bi-Weekly Payments 15 Hours per Week Location: Rhondda Heritage Park Museum