Compensation
* £38,000 - £40,000 yearly
Benefits
* 28 days annual leave
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Training and development opportunities
* Pension scheme and life insurance
* Perkbox benefits (high street discounts, holidays, cinema)
* Wellbeing hub and employee assistance programme
* Free meals while at work
* Ongoing career development and apprenticeship opportunities
Company Description
Be Part of Something Special
General Manager (Catering Operations)
Greenmeadow Community Farm has been welcoming visitors since September 2025, and we’re now looking for an experienced and inspiring General Manager to lead and continue developing our diverse catering operation.
This is a fantastic opportunity to take stewardship of a well-established but growing hospitality offer within a vibrant, family-focused destination — refining standards, strengthening teams, and driving the next phase of growth and innovation.
The Role
As General Manager, you will oversee a busy, multi-outlet catering environment, including:
* A welcoming Farmshop championing local produce and artisan products
* A stylish Barista Coffee Bar offering quality grab‑and‑go options
* Concessions located across the site
* A varied programme of events and hospitality, from school visits and seasonal events to private functions
You’ll be responsible for commercial performance, food quality, service delivery, compliance, and – most importantly – developing and inspiring your teams.
Key Responsibilities
* Overseeing the full catering operation across the farm, including the Farmshop, Café Restaurant, Barista Coffee Bar, Playbarn Café, Concessions, and Events & Hospitality Spaces
* Building and leading a large, diverse team, ensuring exceptional service, safety, and hygiene standards across all outlets
* Managing day‑to‑day operations, including stock control, supplier relationships, menu planning, allergen management, and cost control
* Collaborating with the wider farm team to support school visits, seasonal events, private functions, and community activities
* Maintaining operational excellence across a logistically varied site, ensuring smooth service delivery and a consistent visitor experience
* Implementing and upholding food safety and quality standards (including HACCP) across all catering areas
* Delivering seamless hospitality experiences for external bookings, high‑profile events, and community functions
* Driving innovation and continuous improvement, adapting to visitor feedback and evolving needs to enhance the overall food and hospitality offering
About You
You’ll bring:
* Proven experience leading complex, multi‑outlet catering operations
* A people‑first leadership style and a hands‑on approach
* Strong commercial awareness and operational excellence
* Creativity and passion for food, service, and community engagement
* The ability to build on solid foundations and drive continuous improvement
Qualifications
* Proven experience as a General Manager or Deputy GM in a high‑volume, quality‑focused environment
* Strong background in wedding and event catering – you know how to deliver under pressure
* A track record of leading, training, and motivating large teams
* Financially astute with experience in budgeting and commercial performance
* Excellent coaching, delegation, and influencing skills
* Highly organised, detail‑oriented, and calm under pressure
* Empathetic and effective communicator with a solution‑focused mindset
* Strong strategic thinking and critical reasoning skills
* Able to work 5 out of 7 days, including weekends and evenings as needed
Equal Employment Opportunity
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio‑economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aims for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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