Advance Your Career Supporting People with Learning Difficulties – Join Home Support Matters! Are you experienced in supporting individuals with learning difficulties? Do you have a passion for empowering people to lead fulfilling, independent lives while ensuring the highest standards of care? If so, we’d love to hear from you! Role Overview: Field Care Assessor – Learning Difficulties Focus As a Field Care Assessor with Home Support Matters, you’ll play a pivotal role in supporting our care/support workers and ensuring person-centred, high-quality support is provided to individuals with learning difficulties. You’ll act as the crucial link between our customers, families, care teams, and other professionals. Hours: 37.5 hours per week, Monday to Friday, 9 am to 5 pm Participation in an on-call rota (including every other weekend) with enhanced pay of £15.97/hour Flexibility to work outside of core hours to meet service needs Key Responsibilities: Carry out detailed assessments and develop individualised support plans tailored to people with learning difficulties Ensure robust medication management and care planning documentation Perform regular audits to maintain high compliance and care standards Work collaboratively with multidisciplinary teams, including social workers, nurses, and families Offer day-to-day guidance, coaching, and practical support to care/support workers in the field Promote independence, choice, and inclusion in all aspects of support Uphold safeguarding practices and respond effectively to any incidents or concerns You will be actively working across areas including Norwich, Beccles, Lowestoft, and Great Yarmouth, with a base at our Beccles head office. Mileage is reimbursed at 42p per mile. Who We’re Looking For: We’re seeking candidates who bring: Significant experience supporting individuals with learning difficulties A genuine passion for improving lives and empowering people Excellent communication and interpersonal skills Strong organisational abilities and attention to detail Confidence using Microsoft Office and digital care systems A full UK Driving Licence and access to a vehicle NVQ Level 3 in Health & Social Care (or a willingness to work towards it) Team leadership or supervisory experience (desirable but not essential) What You’ll Receive: Blue Light Card – Exclusive discounts for you and your family Comprehensive Paid Induction – 6 days of training (Beccles, 9–5), plus shadowing and a funded Care Certificate Ongoing Training – Including support for those working with learning difficulties Career Progression – Clear development pathways and NVQ Level 3 (if not held) Free Uniform & PPE – Branded gear and full protective equipment provided Company Mobile – For work-related tasks Holiday Pay & Pension – Enjoy paid time off and pension contributions Mileage Pay – 42p per mile 24/7 365 Access to a Counselling Line - Because your mental health is important to us Refer a Friend Bonus – Earn £100 per successful referral Supportive Work Culture – Inclusive team environment focused on your growth Apply Today: If you’re ready to take the next step in your career and make a lasting difference in the lives of people with learning difficulties, apply to join our compassionate and skilled team at Home Support Matters.