A business improvement organization in Milton Keynes seeks a Senior 2nd Line Engineer for internal IT support. The role involves providing technical assistance across IT infrastructure, including O365, Azure, and SCCM. Candidates must have strong customer service skills, experience with VIP support, and knowledge of ITSM tools like ServiceNow. This position offers hybrid working and a range of employee benefits including health insurance and annual leave. #J-18808-Ljbffr