As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.
Location: UK, Poland
Main purpose of the position / Key expectations
We are currently looking for a GKA AnalyticsPartner to join our Advanced Analytics, Data & AI (ADA) Team. You will act as the vital link and business enabler between BI & AI capabilities/solutions and its business objectives, delivering concrete value to the business. You will play a pivotal role in instilling the right data culture in our global key accounts and driving the account objectives within the analytics area. With you onboard, we can drive ISS group wide business progress towards targets, accurate reports for corporate reporting, customers and external benchmarks globally, and most importantly, shaping the ISS world through data.
What you’ll do:
* Develop Analytics & Data programs – to ensure all stakeholders can effectively interpret and utilize Data for decision-making and performance improvement.
* Lead benchmarking projects to generate actionable insights from Data by collaborating closely with the business.
* Ensure Data quality and accuracy to support robust benchmarking, KPI assessment, and quarterly management fee at risk reporting.
* Own account Master Data.
* Develop account Analytics & Data Roadmap.
* Develop Data Literacy on the account, at all levels of the organisation.
* Develop account Systems Roadmap.
* Maintain consistent business systems usage and expand adoption in line with the account value proposition.
* Ensure global alignment and governance in the use of business systems and analytics.
* Translate the digital technology vision and roadmap into actionable plans in collaboration with client and ISS leadership.
* Able to manage projects end to end.
Who you’ll work with:
* Global BI Analysts from across accounts and the wider ADA team.
* System owners.
* Global Account Directors.
* Operational Performance Lead.
* Country Leads.
* Customers (Client facing role).
* 3-5 years of proven experience in Business Intelligence reporting/Data Analysis required.
* Experience using Tableau and similar analytics tools such as PowerBI desired.
* Strong analytical and problem‑solving skills.
* Experience with collaborating with Global Clients/International Stakeholders.
* Must be able to communicate fluently in English.
* Bachelor’s Degree in Business with Data Analytics/Math/Engineering or another similar field is preferable but not mandatory.
* Experience in the Facility Management industry is preferable.
Personal skills you excel:
* Ability to translate business requirements into effective technology and Data solutions.
* Customer‑focused, understanding of site operations and client needs.
* Proactive and solutions‑oriented, with a focus on continuous improvement.
* Collaborative and inclusive, working effectively with diverse teams across countries and functions.
* Strong stakeholder management and advisory skills; able to operate at all levels.
* Strategic and visionary mindset, able to see the big picture.
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