As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the Role?
As an Account Manager, you will be the face of Hilti, engaging in meaningful interactions with customers and supporting them to enhance their productivity, safety, and sustainability through a consultative approach.
Who is Hilti?
Hilti is a company where innovation improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work Institute.
What Does the Role Involve?
Your days will vary, but typically include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What Do We Offer?
At Hilti, you'll be part of a passionate, inclusive global team with a caring, performance-driven culture. We support your growth with:
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle, fuel/charging card, laptop, and mobile phone.
* £2,000 reward for successful candidate referrals.
What You Need Is:
Qualities and skills include:
* Customer-facing or sales experience in any industry.
* Solution-oriented mindset to uncover customer needs and provide suitable solutions.
* Shared values of commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license; points on license should be disclosed with expiry dates.
Who Should Apply?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for only one role so the team can assign you where your skills fit best. The application process involves uploading your CV, answering brief questions, an online assessment, and a short video interview. Successful candidates will meet with a Regional Manager, participate in a day-in-the-life 'field ride,' and have a final interview with a Sales Director. We cover travel expenses for interviews. If no current role fits, we will keep you in our talent pool for future opportunities. Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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