Clinical Support Worker - Outpatient Department
Employer: University Hospitals of Morecambe Bay NHS Trust
Location: Kendal, United Kingdom
Salary: Competitive
Closing date: 5 Apr 2025
Job summary
A position has arisen in the Community Diagnostic Centre Westmorland General Hospital for a Clinical Support Worker Band 3. The post will be 20 hrs per week. We are looking for a motivated and enthusiastic individual to join our team providing high quality, compassionate, patient-focused care to work within the new community diagnostic centre & Main Outpatients based at WGH. The post holder will be required to hold the Phlebotomy skill to cover the Phlebotomy Clinics which are to be held in the Community Diagnostic Centre Westmorland General Hospital Monday to Friday.
Main duties of the job
Working under supervision, you will be required to work flexibly within the team to support clinical service delivery within the department. You must possess excellent communication, IT, and customer care skills and demonstrate an ability to work both independently and as part of the wider team. It would be desirable if you possessed an NVQ 3 in Health & Social Care. Previous experience in outpatients is an advantage but not essential.
About us
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses. All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay. Our community services for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website here.
Person Specification
Education
Essential
* Good general education
* Basic literacy and numeracy skills
Desirable
* ECDL or equivalent
* Willingness to undertake NVQ Level 3 in care related area.
* Completed Trusts Support Worker Development Programme.
Experience
Essential
* Previous experience in a care environment
* Manual handling of patients, using lifting aids
Desirable
* Phlebotomy skills
* Previous experience within designated area
Skills, ability and knowledge
Essential
* Knowledge of Clinical Governance, Understanding of confidentiality
* IT skills - basic level
* Caring for people
Desirable
* Awareness of the NHS structure and current issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: University Hospitals of Morecambe Bay NHS Trust
Address:
Westmorland General Hospital
Burton Road
Kendal
LA9 7RG
Employer's website: https://www.uhmb.nhs.uk/
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