Job overview
WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE
Working Pattern - Sunday to Thursday either 07:30 – 15:30 or 10:30 – 18:30 shift.
A fantastic opportunity has arisen in The Broadmoor Hospital Portering & Waste Department for a Band 3 Team Leader, the successful candidate will join a highly innovative team delivering the high quality portering in an inpatient mental health setting.
This is an amazing position for someone who is driven to improve standards and the patient experience. You will be accountable for leading an in-house team of porters and will work as part of the team, being responsible for a team focused approach to the portering team on delivering all day to day operations.
The successful candidate will assist and support the existing team in working productively and safely to ensure that all operations are managed to the best possible standards with the resources available.
You will support the Portering and Waste Supervisor in providing an efficient, safe and user-based portering service in accordance with the standard operating procedures whilst adhering to all relevant Health & Safety, Hygiene, and COSHH legislation.
Main duties of the job
Lifting, handling, transportation and distribution of goods including food, mail, bedding, medication, newspapers, furniture and waste, and patient property
To support other departments as required
To ensure that confidential waste, prohibited items, confidential correspondence (e.g. medical records), valuables and financial items, medicines and medical items are handled correctly by Portering staff in accordance with Trust policies and procedures.
To deputise for the Porter and Waste Supervisor in times of absence though days off, sickness or leave
To liaise with relevant departments to ensure maintenance of Portering vehicles and equipment, ensuring weekly audit and weekend daily check documentation is completed, and any damage/defects are reported to the Porter and Waste
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
1. Full Driving Licence
2. Good general education: reading, writing and basic numeracy skills
Desirable criteria
3. Manual Handling qualification
4. Health & Safety qualification
5. Appropriate waste management training that covers duty of care and legislation
Experience
Essential criteria
6. Experience of supervision of team members
Desirable criteria
7. Experience in working in the NHS
8. Experience working in a secure environment
Skills
Essential criteria
9. Good verbal and written communication skills
10. Ability to motivate others
11. Good computer skills
12. Good organisational skills
13. Able to resolve problems effectively and efficiently
14. Good interpersonal and listening skills
15. Able to work with minimum supervision and work with a team
Desirable criteria
16. knowledge of Microsoft systems including Word, Excel
Knowledge
Essential criteria
17. Good understanding of Portering / internal and external postal services and waste stream
18. Good understanding of Health & Safety including Manual Handling techniques
19. Good understanding of COSHH
20. Good understanding of confidentiality
Other Requirements
Essential criteria
21. Good level of fitness