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Front of house team lead

Inkpen
Honesty Group
Posted: 12 February
Offer description

About Us

Honesty Group is a food business who care about their food — where it comes from, what is in it and how it is produced. Founded by Romilla Arber in 2014, the business has grown steadily and inspires people every day to care more about the food they consume.

At the Crown and Garter – a vibrant Bar, Restaurant and Hotel – we champion quality, integrity and hospitality. We are now looking for an exceptional Front of House Supervisor to join our hardworking team and help us deliver excellent service every day.

What's in it for You

We Value Our People And Offer

Secure employment contract

Competitive pay – £13.33 per hour

Full training and career development opportunities

Free meal while on duty

20% staff discount on all products

Discounted Cookery School Courses

We are proud that many of our supervisors and managers started their journeys with us as Coffee Shop Assistants.

Hours and Shifts: 37.5 hours per week

(Work life balance, one shift per weekend)

Key Responsibilities

As Front Of House Supervisor, You Will

Lead the day-to-day operations of the pub, restaurant and hotel, including:

Organising and overseeing shift service, staffing levels and table plans

Preparing rotas and managing holiday and time-off requests

Ensuring opening, closing and cash-up procedures are completed accurately

Monitoring cellar management, stock control and rotation

Supporting new staff inductions and ongoing training

Support The General Manager With

Staff development and performance management

Disciplinary and grievance procedures

Continuous training programmes

Work Closely With The Kitchen Team To

Assist with new menu roll-outs

Manage events and large bookings

Manage The Hotel Operations Including

Check-ins and check-outs

Reservations and invoicing

Housekeeping coordination

Support The Coffee Shop Team Daily By

Liaising with FoH and General Managers

Ensuring appropriate stock and staffing levels

Maintain High Standards Of

Health & Safety compliance

Licensing and fire evacuation procedures

Preventative maintenance reporting

Who We're Looking For

You'll Be Successful If You Are

A skilled team player with strong interpersonal skills

Computer literate and organised

Experienced in pub/hotel operations (with rooms)

Comfortable working in a fast-paced environment

Committed to high standards of quality, service and customer satisfaction

Honest, reliable and proactive

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