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Overview
Move Manager / Move Coordinator opportunity with a market leader in the domestic removals sector. Our client has built an exceptional reputation for quality, reliability, and customer service. They are seeking a skilled professional to oversee the end-to-end coordination of domestic moves, ensuring every customer enjoys a seamless relocation experience.
The Role
As a Move Manager, you will be the central point of contact for customers, handling all aspects of their move from first enquiry through to completion. Your responsibilities will include:
* Managing and responding to customer enquiries.
* Booking appointments and preparing detailed, accurate quotes.
* Costing moves and advising customers on service options.
* Following up on quotations to secure bookings.
* Coordinating schedules and move plans to ensure smooth operations.
* Handling customer reviews and feedback.
* Supporting customers with insurance claim handling if required.
What’s on Offer
* Salary up to £40,000 DOE – well above industry averages.
* The chance to work with a company that is investing in growth, staff development, and industry-leading standards.
* A supportive team culture with a focus on delivering the best possible customer journey.
* Genuine career progression opportunities for motivated individuals.
About You
We’re looking for someone with:
* Proven experience in the removals industry (domestic move management highly desirable).
* Excellent organisational skills and the ability to manage multiple projects simultaneously.
* Strong communication and customer service skills.
* Confidence with quotations, costing, and follow-ups.
* A proactive and professional approach, with strong problem-solving ability.
This is a brilliant opportunity to join a thriving company, elevate your career, and be rewarded with a package that truly reflects your expertise.
Apply now and take the next step in your removals career!
Seniorities
* Mid-Senior level
Employment type
* Full-time
Job function
* Customer Service, Administrative, and Distribution
Industries
* Truck Transportation, Freight and Package Transportation, and Transportation, Logistics, Storage
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