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Housing support officer

Dungannon
Mears
Supported housing officer
Posted: 13 October
Offer description

Join us as a Housing Support Officer at Mears Group PLC.

Location: Londonderry, Northern Ireland

Salary: up to £28,917 per annum, including company vehicle and fuel card or £3,500 company car allowance

Contract: Full-time, permanent, 40 hours per week, Monday to Friday

Mears provides temporary accommodation to asylum seekers while their claim is being assessed. We work in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness and create specialist housing for people with care needs.

About The Role

We are looking for a Housing Support Officer to join our team. This rewarding role focuses on supporting asylum seekers through their right-to-work application process with the Home Office. You will provide practical and emotional support, address safeguarding and welfare needs, monitor wellbeing, and keep accurate records for compliance.

Role Criteria

* Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
* Provide practical and emotional support to individuals and families
* Identify needs and put in place support packages to promote independence
* Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviors
* Carry out risk assessments and maintain accurate records for audits and compliance
* Communicate effectively with colleagues, service users, local authorities, and partner organizations
* Maintain professional boundaries while being approachable, empathetic, and supportive
* Work independently, showing resilience and initiative
* Be flexible and willing to travel between sites
* Hold a full UK driving license

Benefits We Can Offer You

* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff perks with Mears Rewards
* Family-friendly policies
* Company Vehicle and Fuel Card
* Access to EAP Counselling sessions

All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity, and Security checks before commencement of employment.

Mears Group is committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.


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