Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
The Finance Desk (FD) support group provides technical and business support for Citi’s global Finance Desk. Support teams are located in multiple regions; Belfast, Sydney India and Mississauga.
The ‘Finance Desk Application Suite’ application hosts web based components and Informational business content for Finance Desk trading and related business areas. The ‘Finance Workstation’ application is a trade capture system used by Global Finance Products area for capturing Repos, Buy/sellbacks, Borrow/Loans & some Money market transactions.
We are searching for a highly motivated and enthusiastic technical senior for Finance Desk support team– based in Belfast. We work in partnership with the business running the application production platform, providing quick resolutions to their issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. The role will entail working closely with senior business partners, developing application knowledge, driving and tracking projects around stability and service improvement, incident resolution and follow-up activities and providing strategic technical solutions
Key Responsibilities:
You will be working closely with regional teams in Sydney, India, UK, US and Canada operating in a follow-the-sun global model, along with application developers and business analysts in the team.
Global Oversight of Finance Desk Support function with Rates Technology – facing off to senior Business and Technology stakeholders
Provide user and batch support for trade booking application ‘Finance Workstation’ and ‘Positions’
Start of day checks, continuous monitoring of application and underlying infrastructure
Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
Develop and maintain technical support documentation
Act as a liaison between users/traders, interfacing internal technology groups and vendors
Participate in application releases, testing and deployment into production
Perform post release checkouts after application releases and infrastructure updatesActive involvement in and ownership of Support Project items, covering Stability, Efficiency and Effectiveness initiatives.
Good interpersonal and communication skills, great teammate.
Basic Business knowledge/ understanding of financial markets and products.
IT/spreadsheet/analytical/modelling skills)
UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
Strong analytical skills & attention to detail
Repo Trading Experience Desirable
Strong Leadership Qualities
Knowledge/Experience:
Experience working in a front office support environment.
Business knowledge/ understanding of financial markets and products, particularly Credit and Rates Derivatives Flow
IT/spreadsheet/analytical/modelling skills)
Good UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
Extensive Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
Previous experience of electronic markets and straight through processing.
Strong analytical skills & attention to detail
Repo Trading Experience Desirable
What we’ll provide you:
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Support------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------