Job Title: Customer Service Representative
Location: Droitwich, UK
Salary: £12.21 per hour basic + Commission
Job Type: Part time 24 hours per week – Monday – Friday 3:00pm – 7:00pm
Are you a confident communicator with a passion for sales? Do you thrive in a fast-paced environment and enjoy engaging with customers? Would you like to work for a warm and welcoming squad who work hard but also have fun!
About the Role:
As a Customer Service Representative, you will be the first point of contact for our customers. Working in a small friendly team of 6 booking Sales Appointments for our team of Sales Demonstrators.
NO COLD CALLING.
Key Responsibilities:
* Making outbound sales calls to potential and existing customers
* Turning enquiries into appointments and schedule to the Sales Team
* Promoting and selling products/services in a professional manner
* Building and maintaining customer relationships
* Meeting and exceeding sales targets
* Maintaining accurate customer records
* Following up on quotation requests
* Logging and maintain the CRM database
What We’re Looking For:
* Excellent communication and persuasive skills
* A confident, friendly, and professional telephone manner
* Previous experience in telesales or customer service (preferred but not essential)
* Ability to work towards targets and deadlines
* Strong negotiation skills and a results-driven mindset
What We Offer:
* Full training and ongoing support
* A fun and dynamic work environment
* Career progression opportunities
* Flexible working options
* Commission/bonuses/incentives