Job reference 337261.
Starting salary £47,322 plus 10% annual bonus potential, 25 days annual leave (rising with years’ service) plus bank holidays, and a company pension scheme with highly competitive contribution rates.
Location: London, Rugby or Sheffield (hybrid working – 3 days in the office).
Travel: Regular travel between London and the Midlands Academy Hub.
Full time, permanent.
What You’ll Be Doing
* Lead and develop a cross‑functional digital learning team, creating a culture of collaboration, innovation and continuous improvement
* Shape and influence Royal Mail Group’s digital learning strategy and budget, ensuring learning technology investments align with business and workforce transformation priorities
* Oversee the implementation, optimisation and ongoing improvement of digital learning platforms, including LMS and LXP systems, to enhance learner experience and performance outcomes
* Manage strategic partnerships with external content providers (such as LinkedIn Learning and getAbstract), ensuring content is relevant, curated and aligned to our capability frameworks
* Embed strong digital governance across learning platforms, ensuring compliance with data protection, cyber security and accessibility standards
* Act as a trusted advisor to stakeholders at all levels, providing expert guidance on digital learning solutions that meet business needs
* Work collaboratively across teams and with suppliers to design and deliver scalable, user‑centred digital learning initiatives
* Integrate digital learning platforms with wider talent, performance and workforce systems to support skills insight, career development and organisational agility
What We’re Looking For
* Proven experience shaping and delivering a digital learning strategy aligned to business needs
* Strong knowledge of learning platforms (LMS/LXP), including optimisation, integration and content management
* Experience using data and analytics to measure impact, track KPIs and drive continuous improvement
* Confidence managing suppliers, with the ability to influence wider investment decisions
* Excellent stakeholder and project management skills, able to work across functions and levels
* Awareness of UX/UI best practices to ensure seamless and inclusive learner journeys
* Experience working within digital governance and compliance frameworks
Extra Benefits
* Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
* Supportive and generous company sick pay
* Funded Dental – as a manager you are eligible to a level of employer funded dental insurance
* Health Assessment – as a manager you are eligible to an employer funded health assessment every 2 years
* Benefits Account – you will have access to your personal benefits account on our ‘My Bundle+’ platform with over 800 retail offers
* Your Wellbeing – 24/7 access to services and tools to support physical, mental, financial and social wellbeing
Inclusion
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
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