Overview
Hi, we’re PEXA! PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week. We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. We’re proud to be recognised as a great place to work in Australia and are growing fast, including expanding into the UK. Establishing ourselves within the UK in late 2020, we collaborate with lawyers, conveyancers, lenders, government and the property industry to set the new standard for remortgages and buying and selling property.
Why become a PEXArian? Great question! Being a PEXArian is more than just a job. We’re a passionate, motivated and enthusiastic team who create brilliant experiences for our members and their clients by delivering an exceptional employee experience.
Your life at PEXA
Your growth: We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools.
Your wellness: We care about your holistic wellbeing.
Your work/life blend: We support a healthy work/life balance and help you create your ideal blend.
Role
The Client Director will be responsible for driving revenue growth through the deployment of our innovative services with all UK mortgage lending banks and overseeing all commercial activities with lenders in the company. This includes leading the sales activity with assigned Tier 1 and Tier 2 lenders, defining a strategy, mapping relationships and ensuring internal advocacy and support. The primary objective is new business revenue with a focus on UK lenders of all sizes, with a bias towards Tier 1 lenders, and to establish relationships with CXO client stakeholders. The role will also establish relationships with and bring on partners that may be key enablers to build our customer base (e.g. mortgage origination providers, practice management system providers), including the negotiation of contracts and deal execution. Salary is Flexible depending on experience with significant OTE.
Key Accountabilities
* Revenue Growth: Develop and implement strategies to drive revenue growth and achieve financial targets. Deliver personal targets for revenue on volumes and new customer onboarding.
* Leadership: Demonstrate role model behaviours to inspire and motivate junior team members, including colleagues from other functional areas.
* Strategy Development: Support the company’s growth strategy and develop go-to-market plans for new products and services.
* Customer Relationships: Foster strong relationships with key customers and partners to drive loyalty and long-term business success.
* Revenue Expansion: Identify and explore new channels and opportunities for revenue expansion.
* Forecasting: Ensure sales and revenue forecasts are qualified and validated, with opportunities clearly categorised and tracked.
* Collaboration: Work closely with other departments to ensure alignment on goals and execution plans.
* Budget Management: Develop and manage budgets for all revenue-related activities, ensuring efficient use of resources.
* Risk Management: Identify and mitigate risks related to revenue generation and market competition.
Skills & Experience Required
* Education: Bachelor’s degree in Business, Marketing, Finance, or a related field. Master’s degree or MBA preferred.
* Experience: Minimum of 10 years in revenue-generating roles meeting or exceeding sales targets in FinServ, with at least 5 years in a senior leadership position.
* Market knowledge: Existing relationships and a track record of technology (SaaS) related sales to senior stakeholders (ideally C-Suite) in major banks, building societies, challenger banks and the property market in the UK is critical. Primary domain knowledge in mortgages and payments is desirable.
* Sales Expertise: Proven track record of driving sales growth and leading high-performing sales teams. Knowledge of Miller Heimann sales methodology and Salesforce CRM is desirable.
* Marketing Knowledge: Strong understanding of marketing principles, including digital marketing, brand management, and lead generation.
* Customer Success: Experience in developing and implementing customer success strategies to drive retention and growth.
* Business Development: Demonstrated ability to identify and capitalize on new business opportunities.
* Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
* Communication: Excellent verbal and written communication skills, with the ability to influence and negotiate effectively.
* Stakeholder Management: Ability to navigate and manage complex client stakeholder structures.
Key Attributes
* Relationship Builder
* Thought Leader
* Visionary
* Strategic Thinker
* Customer-Centric
* Collaborative
* Results-Driven
* Innovative
* Resilient
* Ethical
Sounds like you? We at PEXA are ready so if this role sounds like you apply today.
To be conducted as part of post offer employment checks: The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found at Cifas.
GDPR Compliance: Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited are owned by DigCom UK Holdings Limited, a wholly owned subsidiary of PEXA Group. When processing applicant data for recruitment, we may share data within the PEXA Group as independent or joint controllers. By applying, you consent to us processing your data in accordance with UK GDPR and the Data Protection Act 2018. Further information can be found in our privacy notice: https://pexa.co.uk/applicant-policy/.
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