Job Title: Communications Assistant Trust Location: Oxford Health NHS Foundation Trust Location: Oxford Pharmacy Store, 7 Lombard Way, Banbury, Oxon. OX16 4TJ (Onsite Banbury) Hours: 37.5 hours per week Working Pattern: Monday - Friday ( 9:00 - 17:00) Duration: 12 Month What you’ll be responsible for: Job Summary: We are seeking a proactive and organised Communications Assistant to support both our Customer Services and Sales & Marketing teams. This dual-role position is ideal for someone who thrives in a fast-paced environment, enjoys variety in their work, and is passionate about delivering excellent customer service and clear communication. You’ll learn the following whilst working at the trust: 1. An in depth understanding of the roles and responsibilities involved in working within the NHS 2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times 3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation. Key Responsibilities: Customer Services Support * Answering incoming phone calls and directing queries appropriately * Responding to customer email enquiries in a timely and professional manner * Processing customer orders and maintaining accurate records * Handling pricing queries and providing product information * Assisting with the preparation and dist...