Are you an organised, people-focused Sales Co-ordinator who thrives in a fast-paced environment?
Our client is a leading UK manufacturer with a proud family heritage, offering a supportive team, and standout perks like your birthday off and early Friday finishes! Apply today!
Benefits:
* Salary up to £27,000 per annum DOE
* 28 Days Holiday Entitlement (Inclusive of bank holidays)
* Holiday entitlement increases with length of service.
* Additional day off for your birthday
* Monday to Thursday - 08:00am to 17:00pm / 13:00 finish on Friday
* Early Finish on Fridays.
* Employee Assistance Programme
* 24-hour GP line
* 24-hour counselling line
* Discount codes for hundreds of retailers
* Health Cash Plan: Optical, dental, chiropody treatments etc
* Gym discounts
* Workplace Pension Scheme.
* Free On-Site Parking
Role and Responsibilities:
* Manage existing customer accounts, progressing orders and promoting upsell opportunities.
* Maintain high service levels with all clients.
* Handle sales administration for key accounts, ensuring full coordination of the sales order process.
* Respond to incoming calls and route them appropriately.
* Address sales enquiries via phone and email in a timely and professional manner.
* Liaise with relevant departments to progress orders and communicate updates to customers.
* Provide accurate responses to product-related enquiries.
* Provide relief support to the Customer Service Team when required.
* Processing daily orders on the MieTrak ERP system
* Communicating with customers about delivery changes or delays
* Recording updates, managing RMAs and PODs
* Maintain detailed and up-to-date customer records.
* Support Customer Service during sickness or absences.
Required Skills & Experience:
* Excellent interpersonal and communication skills
* Good time management and organisational abilities
* Commercial awareness with the ability to identify new business opportunities
* Attention to detail and a high level of accuracy
* Strong team player with the ability to work independently
* Capable of managing multiple priorities and meeting deadlines
* Willingness to develop strong product knowledge
If you are interested in this opportunity, please apply through the advert!
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