Div h3 General Manager /h3 p An opportunity to lead a high-performing branded restaurant operation, driving both commercial success and team development. This role would suit a hands-on General Manager from a fast-paced, guest-led restaurant environment, ideally with experience in a branded casual dining, premium casual dining, or high-volume restaurant setting. /p p We are particularly interested in candidates who have led structured restaurant operations with strong front of house and back of house alignment, clear service standards, and a consistent focus on guest experience. Experience from brands such as Nando's, Wagamama, The Ivy Collection, Loungers, or similar restaurant-led environments would be highly relevant. /p p While we are open to hospitality leaders from a range of backgrounds, the closest match for this role will be someone whose recent experience has been centred around restaurant operations rather than a wet-led or traditional pub management setting. /p h3 Key Responsibilities /h3 ul li Lead and develop the management team, providing clear direction, structure, and ongoing performance feedback /li li Build and maintain a strong working relationship with the Head Chef, supporting back of house performance and development /li li Maintain exceptional operational standards, ensuring strong audit performance and consistent delivery /li li Communicate business objectives and updates effectively across the team /li li Collaborate with senior leadership and other site leaders to support wider business initiatives /li li Conduct regular performance reviews and manage team development /li /ul h3 Role Objectives /h3 ul li Deliver strategic business plans aligned to financial performance, including P&L and KPI targets /li li Drive operational excellence and continuous improvement across all areas of the business /li li Create a high-performance, engaged, and motivated working environment /li li Support team development through coaching, training, and structured feedback /li li Ensure a consistently high-quality customer experience /li /ul h3 Operational Responsibilities /h3 ul li Oversee day-to-day restaurant operations, ensuring targets and objectives are met /li li Recruit, onboard, and develop high-performing team members /li li Delegate effectively while ensuring adherence to company standards, policies, and procedures /li li Manage employee relations and resolve internal issues efficiently /li li Maintain full accountability for financial processes, including cash handling and reporting /li li Oversee HR systems, payroll processes, and workforce planning /li li Monitor staffing levels, attendance, and absence management /li li Ensure compliance across all operational and safety systems /li li Work closely with kitchen leadership to ensure smooth and efficient service delivery /li li Take ownership of stock control and cost management /li li Monitor customer feedback and online presence, responding where appropriate /li li Drive local marketing initiatives and build relationships within the local community /li /ul p Location: London, South East England, United Kingdom. /p p Company: JR UK. /p /div #J-18808-Ljbffr