Overview
Requisition ID: REQ636196
Employment Type: Permanent Part Time, 16 Hours Per Week
Remuneration: $33.59 - $34.70 per hour + 12% Superannuation + Salary Packaging
Location: Liverpool Hospital
Applications close: 15/02/26
Contact: Rinna Ng - Record Control and Processing Manager on rinna.villarosa@health.nsw.gov.au | Tel (02) 8738 3744
With your skills and experience, you can contribute to the millions of ways we are enriching health, and develop your career as part of the largest health organisation in Australia.
Step into a role that sits at the heart of a supportive, collaborative team dedicated to keeping patient care running smoothly behind the scenes. You will help develop and implement efficient administrative processes that make a real difference to how information flows across the organisation, ensuring clinical teams have what they need to deliver timely, coordinated care.
This is an opportunity to bring your organisational strengths into a department that values clarity, communication, and teamwork, all while contributing to a service that directly supports the patient experience.
Responsibilities
* Brings strong attention to detail and a methodical approach to managing information, ensuring records are accurate, complete, and handled with care.
* Uses active listening and clear communication to support staff, respond to enquiries and build positive relationships with internal and external stakeholders.
* Thrives in a role that is central to the patient journey, supporting a department where every task contributes to timely, coordinated, and high quality care.
* Enjoys work that blends routine processes with variety, including scanning, validating, retrieving, and maintaining medical records across paper, hybrid and electronic systems.
* Demonstrates confidence using computerised systems such as PAS, eMR, scanning software and Microsoft Office, with the ability to learn new tools quickly.
* Works effectively both independently and as part of a collaborative team, contributing to orientation, training, and quality improvement activities.
* Understands and upholds privacy, confidentiality, and information handling requirements at all times.
* Meets deadlines reliably and supports the department in achieving key performance indicators through consistent, organised work habits.
* Values a supportive team environment where accuracy, professionalism and service excellence are at the core of daily operations.
Qualifications / Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
* Demonstrated attention to detail, ability to follow clearly outlined processes and perform tasks in a methodical manner.
* Demonstrated ability to organise and prioritise workload and meet deadlines.
* Demonstrated ability to identify errors, data integrity issues and problem solve.
* Demonstrated high level interpersonal, communication and customer service skills, including demonstrated ability to communicate effectively with customers.
* Demonstrated high level computer skills. Knowledge of Hospital Patient Administration Systems (PAS) /Electronic Medical Records (eMR) is desirable.
* Demonstrated ability to work independently and as part of a team.
* Demonstrated ability to adapt to changing priorities, process, and work environments.
* Demonstrated understanding of information privacy and confidentiality requirements.
Additional Information
* Position Information: Applicants will be assessed against the criteria in the Position Description.
* How to Apply: Read our application guide and tips for improving your application.
* Diversity, Culture & Inclusion: We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au. We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
* Aboriginal Workforce: For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.
* More Than Just a Job – Why Work With Us?: Includes Financial Perks, Work-Life Balance, Grow Your Career, and Health & Wellbeing benefits.
* Vaccination Requirements: All staff must meet NSW Health’s vaccination and screening requirements before starting.
* Child Safe Employment: South Western Sydney Local Health District is dedicated to fostering a child-safe environment aligned with NSW Health’s Child Safe Standards.
Additional information: Temporary visa holders may be considered if no suitable citizen or permanent resident is found.
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