Job description
We are looking to hire Shift supervisors for our fantastic store in Gloucester town centre
It takes a certain kind of person with special qualities to make it as a Shift Leader within a Starbucks. Do you have a love for customer service and a high level of dedication? Are you motivated, driven, resilient, flexible, positive and willing to go the extra mile for that perfect cup of coffee? As a Starbucks Shift leader, you will create the Starbucks Experience for our customers by providing legendary customer service with prompt service, top quality beverages and products, and maintaining a clean and comfortable store environment. Previous experience is desired but not essential.
Responsibilities and Duties
· Greet customers as they arrive in store
· Take customers orders with accuracy
· Provide customers with information on popular coffee blends
· Educate customers about the history of each coffee blend when required
· Provide customers with price information and billing stubs
· Give customers samples of popular blends with a view to creating sales opportunities
· Offer customers demonstrations using brewing equipment
· Brew coffee on instruction from customers and ensure each brew conforms to the standards set by Starbucks
· Ensure that any complaints are dealt with a positive attitude, keeping the customers needs in mind at all times to ensure recurring business
· Take payments and tender change
· Ensure that Starbucks merchandising and signing requirements are followed appropriately
· Ensure cleanliness and sanitisation of all work areas and equipment
· Handling and preparing food using the correct Starbucks health and safety procedures
· Preparing hot and cold beverages using the correct Starbucks beverage routine and sequencing
· Delivering world-class customer service at all times
As a Starbucks Partner you'll have 30% discount at our stores along with other freebies and discounts You'll also be given the opportunity to enter the Starbucks Barista Championships where you'll be able to showcase your coffee art skills.
What are you waiting for? Send us your CV now and get on the road to becoming a member of the Starbucks team Please include your current email address
Job Types: Full-time, Permanent
Pay: £12.75 per hour
Benefits:
* Discounted or free food
Ability to commute/relocate:
* Worcester WR1 2DD: reliably commute or plan to relocate before starting work (required)
Experience:
* Hospitality: 1 year (preferred)
Work Location: In person