Sales Support Coordinator – Healthcare Solutions Location: Havant, Portsmouth Salary: £30,000-35,000 Profit Share Benefits Are you a proactive, commercially minded leader with a background in servicing or after-sales? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, we want to hear from you. About the company: We’re working with a growing healthcare equipment provider to find an After Sales Team Leader to lead their servicing function. This is a key role within the operations team, responsible for managing a small team, and coordinating third-party engineers across the UK, ensuring customers receive world-class support post-purchase. What you’ll be doing: Leading and developing the servicing team, including scheduling, performance management, and resource planning Managing reactive and preventative maintenance, repairs, and servicing contracts Acting as the main point of contact for all after-sales queries, ensuring timely, professional responses Promoting servicing packages and identifying upsell opportunities through a consultative, account management approach Collaborating closely with the sales team to prevent complaints and enhance customer satisfaction Driving continuous improvement and contributing to the growth of the servicing function Requirements Proven experience in a servicing, after-sales, or field engineering environment (healthcare sector experience is a bonus, but not essential) Strong organisational skills and the ability to manage multiple priorities Excellent communication and customer service skills Commercial awareness and the ability to spot opportunities for contract growth A solutions-focused mindset with the ability to see the bigger picture Comfortable working in a process-driven environment with KPIs and service targets Benefits What's in it for you? Rewarding Package – £30-35k salary, profit share scheme, 30 days holiday (inclusive of bank holidays) Work-Life Balance – Core hours 8:00–16:30 (with flexibility if needed) Culture & Values – Join a family owned business with a refreshingly human approach and strong values of integrity, ownership, and urgency. Perks – Free breakfast and lunch, on-site parking. Growth – Be part of a rapidly evolving business with real development opportunities.