Credit Controller
Location: Swindon
Position summary; Monday – Friday; 10.00 – 18.00 (3 days on site, 2 days remote once training is complete)
Catalent Pharma Solutions is looking for a proactive and detail‑driven Credit Controller to join our Collections team in Swindon. This position plays a key role within our wider finance function, helping to safeguard cashflow and support the financial health of the business.
As a Credit Controller, you will manage a dedicated portfolio of customer accounts and take ownership of driving timely cash collections. You’ll ensure customers adhere to agreed payment terms, upload web‑billing invoices promptly, and resolve queries efficiently to maintain strong financial performance.
The Role:
1. Managing a portfolio of customer accounts
2. Leading collection activities to secure timely payments
3. Investigating, resolving, and following up on customer disputes
4. Building strong relationships with internal stakeholders to accelerate query resolution
5. Analysing and reconciling customer accounts
6. Participating in calls with internal teams to address issues and agree solutions
7. Uploading web‑billing invoices to customer portals
8. Supporting ad‑hoc projects as assigned by the Manager
The Candidate:
9. Accounts Receivable experience (desirable)
10. Background in B2B collections or Credit Control
11. Excellent written and verbal communication skills
12. Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
13. The ability to handle challenging conversations with tact and diplomacy
14. Strong organisational and analytical capabilities
15. The ability to multitask and meet deadlines in a fast‑paced environment
Why Join Catalent?
16. Competitive Salary – Reflecting your skills and experience
17. Bonus & Benefits – Annual performance bonus, pension scheme, life assurance, generous holiday entitlement (with option to purchase more), plus discounts via Reward Gateway
18. Career Development – Access to training, mentoring, and cross-functional opportunities across Catalent’s global network. Includes LinkedIn Learning subscription with 10,000+ courses
19. Health & Wellbeing – Employee assistance programme, on-site canteen, Cycle to Work Scheme, Electric Vehicle scheme, and a strong “Patient First” safety culture. Join Employee Resource Groups and take part in charitable activities
20. Excellent Location – Just two minutes from J16 of the M4 with free on-site parking
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
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Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.