Salary: £27,000-£30,000 + excellent benefits
Contract: Full-time, permanent.
Location: Due to location, candidates will need to have access to their own vehicle. Free parking on site.
We're seeking an IT Administrator to provide first-line support, maintain core IT systems, and assist with a range of improvement projects for our client in Pencoed.
What you'll be doing:
* Provide first-line / desktop support end users across the organisation.
* Perform routine IT maintenance.
* Maintain helpdesk tickets and report weekly KPIs to the Head of IT.
* Support cybersecurity processes including patching, backups, and antivirus.
* Assist with and drive IT projects and initiatives.
Skills & Experience Required:
* Experience with Microsoft 365 (Office, Teams, SharePoint) and 365 admin tools (Entra, Intune, Exchange, MDM).
* Knowledge of Windows 11, Active Directory, GPO, iOS/Android.
* Understanding and experience of networks, firewalls, switches, and patch panels.
* Hardware/software maintenance experience.
* Strong communication skills and ability to manage multiple tasks.
* HND / degree in IT or related field is preferred.
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