Regional Operations Manager – North Up to £53,000 car allowance (£7,965 p/a) 37.5 hours per week; flexible working opportunities available Generous pension contribution Full -time, home based with some UK-wide travel. (Must be situated within the Northern Region) Here at the Engineering Construction Industry Training Board (ECITB) we are looking for an experienced Regional Operations Manager to lead our North Relationship Management team! You will lead the team in delivering employer engagement plans, skills related projects in upskilling, re-skilling and new entrant programmes and budget management. You will have the opportunity to collaborate with regional providers and use your excellent relationship building skills to maintain key stakeholders for major infrastructure projects to boost ECITB's profile. For more information about the role and its responsibilities, view the role profile here. About you Previous relevant experience demonstrating a level of competence working effectively in a relationship and business management focused capacity. Experience of being a solutions provider for key customers. Experience of seeking opportunities to develop own and customers business. Experience of dealing with difficult customers or negotiating with stakeholders. Knowledge and understanding of the 1991 Industrial Training Board (Engineering Construction Board) Order and the Under Enquiry process. Experience of the engineering construction industry or similar industry working in a skills related capacity. Experience of training and competence systems. Working to deadlines and delivering results. Experience of performance managing small teams. Experience of coaching and mentoring less experienced members of staff. Some experience of risk management processes. Project management of non-technical projects with demonstrable ability to manage stakeholders. Experience in navigating the regional political landscape in relation to skills. What we offer Laptop and mobile phone provided. 37.5 hours p/week with daily flexi-start and finish. 25 days holiday including Christmas closure, rising to 30 over the first 5 years’ service. Generous pension scheme via salary sacrifice. Cycle to work and e-car lease schemes. Employee Assistance Programme Enhanced maternity/ paternity pay, and leave. Home office set-up assistance About us The ECITB works with employers and training providers to attract, develop, and qualify the engineering construction workforce in a wide range of craft, technical and professional disciplines. We invest about £28 million each year to support skills development within the industry. We are funded by a statutory levy paid by employers and use this to drive up skill levels and fund training that would otherwise not take place. Along with the education sector, government and employers, we work to ensure the UK has workers with the skills to meet the needs of the engineering construction industry. ECITB is committed to diversity and inclusion and welcomes applications from all sections of the community, particularly those that are underrepresented in the engineering construction industry. Our values: About the ECITB - ECITB