Overview
Workshop Technician | Specialized Whitwell
Join Specialized UK Retail at Whitwell, Rutland Water. At Specialized UK Retail, we’re more than just a cycle shop — we’re a purpose-driven community built around people, performance, and the power of two wheels. As part of Specialized UK Limited, our stores deliver an experience that goes far beyond retail, powered by a team that genuinely cares.
We’re on the lookout for individuals who live and breathe cycling — or simply love helping others discover the joy of it. Whether you're a seasoned rider or someone who thrives in a fast-paced, customer-focused environment, we’ll support you to grow, thrive, and make a real impact.
This isn’t just a job. It’s a chance to build a career in a place where your individuality is celebrated, your ideas are valued, and your potential is limitless.
Location: Specialized Whitwell, Rutland Water
Hours: Full-time, 40 hours per week
What You’ll Be Doing
* Providing friendly, expert support to customers in-store, over the phone, and online
* Building and safety-checking bikes for display and rider collection
* Diagnosing and repairing bikes to a high standard
* Managing warranty claims, deliveries, and stock transfers
* Conducting stock checks and maintaining accurate records
* Keeping the workshop clean, organised, and well-maintained
* Upholding professional, approachable conduct at all times
* Supporting the wider store team with any reasonable tasks
What You’ll Bring
* Strong technical skills across a range of cycling products
* Confident diagnostic abilities and a problem-solving mindset
* A passion for learning and staying up to date with new tech
* Empathy and enthusiasm for helping riders get the most from their bikes
* Solid communication skills and attention to detail
* Comfortable using IT systems and digital tools
* A team player attitude with a proactive approach
Reporting to: Workshop Manager
Why Join Us?
We offer a competitive benefits package designed to support your wellbeing and fuel your passion:
* Bike Loan Scheme
* Generous Bike & Apparel Purchase Policy
* Discounts on leading sports brands
* Employee Assistance Programme (including support for immediate family)
* Enhanced Annual Leave
* Annual Merit Review
* Company Events & Team Activities
Ready to Ride With Us?
If you're ready to turn your passion into a career and be part of a team that’s moving the cycling industry forward, we’d love to hear from you.
#J-18808-Ljbffr