Sales Administrator / Team Leader
Location - Kingston
Salary - Up to £34,000
Start Date - Immediate
Location - Hybrid (3 days office / 2 days WFH)
Hours - Monday-Friday, 7:00am-4:00pm - Hybrid - 3 days in the officed 2 WFH- (1 hour lunch)
Plus occasional Saturdays (7:30am-11:00am, paid as overtime and all Saturdays are WFH)
Our client is a well-established and highly respected player within the trading and fresh produce industry. They are currently seeking a Customer Service Supervisor / Team Leader to join their commercial support function. This is a fantastic opportunity for an experienced administrator with line management exposure to step into a team leadership role with scope to grow.
The Role:
Reporting directly to the Commercial Support Manager, the successful candidate will be responsible for leading a team of administrators and ensuring the smooth running of day-to-day administrative functions, particularly within the sales and purchase order process.
Key responsibilities include:
* Supervising a strong admin team, conducting regular 1:1s, managing the Saturday rota, allocating holidays, and ensuring full cover during absences.
* Monitoring desk workloads and redistributing tasks to maintain efficiency and service levels.
* Overseeing admin processes across both Sales and Purchase functions.
* Providing administrative support to the trading desks and assisting with consignment management.
* Managing sales data input, stock monitoring, pricing entries, and invoice checking.
* Maintaining both electronic and paper-based records in an organised, accurate manner.
The Ideal Candidate Will Have:
Essential:
* Proven line management or supervisory experience, ideally in a sales admin or customer service setting.
* Strong IT skills, including Word and experience within a Windows environment.
* Excellent time management and the ability to work effectively to deadlines.
* Great organisational skills and attention to detail.
* Professional communication skills - confident and assertive without being aggressive.
* A flexible, proactive approach and the ability to work well as part of a multi-tasking team.
* A strong customer service mindset and ability to stay focused in a busy environment.
Desirable:
* Experience using Excel or similar spreadsheet software.
* Background or interest in the fresh produce or trading sector.
* Ambition to grow beyond the initial scope of the role.
Package & Benefits:
* Salary up to £34,000 (dependent on experience)
* Hybrid working pattern (3 days in the office, 2 days from home)
* 23 days holiday + bank holidays (pro rata for part-time)
* Paid overtime for Saturday rota (1 in 3 rotation)
* Contributory pension scheme (5% employee / 3% employer) after 3-month probation
* Strong potential for professional development and exposure to commercial functions