Role Overview
Andrew, an Amphenol company, is seeking a Credit & Collections Analyst to support our EMEA and North America operations. The role is responsible for delivering end-to-end credit management services, ensuring timely collections, minimising credit risk, and supporting the smooth operation of the order-to-cash cycle. The position works closely with Sales, Customer Service, Treasury, and Finance teams to resolve disputes, manage customer relationships, and drive continuous improvement across credit and collections processes.
The Credit & Collections Analyst role is based in Kirkcaldy, Fife, with hybrid working arrangements, and sits within the Finance department at Andrew, an Amphenol company. Reporting to the Senior Manager, Credit & Collections, the position supports EMEA and North America, playing a key role in managing credit risk, collections activity, and the effective operation of the order-to-cash process across multiple regions.
Key Responsibilities
Credit & Collections
Provide full credit management support across EMEA and North America. Manage accounts receivable activities to ensure timely collection of outstanding invoices. Monitor customer accounts to reduce overdue balances and minimise bad debt exposure. Review and release orders in line with approved credit limits and payment terms. Oversee cash application activities to ensure accurate and timely posting.
Credit Risk Management
Evaluate the creditworthiness of new and existing customers using financial analysis and credit data. Enforce compliance with company credit policies and ensure consistency of payment terms. Monitor delinquency reports, identify risks, and implement corrective actions. Review and approve Letters of Credit in collaboration with Treasury and Finance teams.
Customer & Stakeholder Management
Resolve billing disputes and payment issues efficiently to prevent delays in collection. Build and maintain strong working relationships with customers while enforcing agreed payment terms. Partner with Sales and Customer Service teams to resolve complex collection or account issues. Escalate high-risk or problematic accounts where appropriate.
Process Improvement & Team Support
Support the Senior Manager, Credit & Collections with continuous process improvement initiatives. Participate in credit-related projects and ad-hoc requests. Provide guidance and knowledge sharing to other team members. Offer flexibility to support colleagues within the Credit team during periods of low activity or absence.
Qualifications
Master's degree in Finance, Accounting, or a related discipline. Professional certification in credit management or process improvement is desirable.
Experience & Skills
Minimum of 3 years' experience in Credit & Collections within a multinational environment. Strong working knowledge of SAP ERP systems. Proficient in Microsoft Office applications, particularly Excel. Fluency in English, written and spoken. Excellent communication and negotiation skills with the ability to engage diverse internal and external stakeholders. Customer-focused mindset with a balanced approach to risk management and commercial support. Highly organised, detail-oriented, and able to manage multiple priorities effectively. Experience with trade finance instruments such as Letters of Credit, guarantees, performance bonds, and factoring is highly advantageous. Demonstrates independence, integrity, and sound professional judgement.
Additional Information
While credit risk management is a core focus of the role, ensuring the smooth flow of the order-to-cash process is a key accountability. The successful candidate will balance risk control with commercial awareness, supporting the business and enhancing the customer experience.
Why Andrew?
Andrew, part of the Amphenol group, offers the opportunity to work for a global, innovative organisation while being based in Kirkcaldy, Fife, with the flexibility of hybrid working. We combine the stability and scale of a multinational business with a collaborative, people-focused culture. Employees are encouraged to take ownership, contribute ideas, and continuously develop their skills. Joining Andrew means being part of a high-performing finance team that plays a critical role in supporting commercial success and delivering value to customers worldwide.