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One Stop - Customer Service Assistant, Nuneaton
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Client:
Tesco
Location:
Nuneaton, United Kingdom
Job Category:
Customer Service
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EU work permit required:
Yes
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Job Reference:
606898bd9b67
Job Views:
14
Posted:
29.04.2025
Expiry Date:
13.06.2025
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Job Description:
At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community helps us achieve this, but it's our store colleagues who bring it to life.
In this role, you will greet and welcome customers warmly, engage with them to understand their shopping needs, sell the right products, and ensure a great shopping experience.
You should have excellent customer service skills and be a team player, maintaining store appearance, stock levels, and services.
Requirements include:
* Greeting customers warmly
* Listening and engaging to identify customer needs
* Helping customers find products
* Having knowledge about products and services
* Being punctual, smartly dressed, and prepared to serve
* Thinking 25 when serving age-restricted products
* Working as part of a team to complete store duties
If the store has a Post Office Local, background checks will be required and must be passed to proceed.
What’s in it for you:
We value our colleagues and offer benefits such as:
* 10% discount in One Stop
* 10% discount at Tesco & Tesco Cafe (15% on weekends)
* 20% discount on F&F Clothing in Tesco
* 10% discount at Tesco Mobile
* 20% off insurance at Tesco Bank
* Discounted eye care through Vision Express
* Other discounts and benefits including health checks, savings schemes, and flexible working options.
Working at One Stop also provides opportunities to learn about retail, develop skills, and support community initiatives.
Our commitment to diversity and inclusion is reflected in our colleague networks and support for all employees.
Learning and development are prioritized, with options for personal growth, apprenticeships, and internal programs.
About us:
Tesco's vision is to become every customer's favorite way to shop, focusing on responsible, sustainable business practices and community engagement. We promote an inclusive culture that celebrates diversity and provides equal opportunities for all colleagues.
We are moving towards a blended working model, combining office and remote work, to suit different needs.
Note: Successful applicants will need to provide bank details on start date. We are committed to accessible recruitment and support for applicants with disabilities. More info at https://www.tesco-careers.com/accessibility
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