Customer Service Coordinator Cardiff £24,500 Are you ready for a fresh challenge in a thriving, growing business? We are supporting a market-leading supplier to some of the worlds top retail brands in strengthening their Customer Support team with the addition of a proactive Customer Service Coordinator. With decades of expertise in providing Goods Not for Resale (GNFR) from office supplies and bespoke packaging to garment hangers and visual merchandising materials this company is a trusted partner to household names including Superdry, JD Sports, Hugo Boss, Harrods, Dr. Martens, and many more. The Role As a Customer Service Coordinator, you will be the friendly and professional first point of contact for customer queries. Your day-to-day responsibilities will include: Handling and responding to client enquiries Tracking orders and providing delivery updates Liaising with internal teams to ensure smooth processes Supporting the delivery of excellent customer experiences that keep clients coming back The Person Were looking for someone who can bring: Experience in a fast-paced office or customer service environment Excellent written and verbal communication skills Strong organisational and multitasking abilities A proactive approach and attention to detail In return The chance to join a growing company with exciting career prospects A supportive and collaborative team environment The opportunity to make a real impact on client relationships and satisfaction If youre an energetic and motivated professional who thrives on delivering great service, wed love to hear from you.