Why Join Apex Hotels?
You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Manager within our Apex Dunblane Hydro Hotel. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Operations Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Role Overview
This is an exciting opportunity for a Food and Beverage Manager to join our team as this is a role which will impact and influence key decisions and strategies within the business. You will embrace every opportunity to create extra special moments for our guests to provide a personal experience our guests will want to share.
We are looking for an innovative and productive leader to join our team, who is results driven with a keen eye for detail and with a clear objective of delivering sustainable annual departmental profit growths across all F&B outlets. You will spearhead an exciting productivity and growth drive across the hotels’ outlets.
Main Responsibilities:
1. Delivery of outlet profit targets whilst successfully handling annual budgets
2. Hosting of weekly and monthly commercial meetings with operational teams and operations manager reviewing key metrics and performance indicators
3. Daily / weekly payroll / food / beverage cost analysis in accordance with forecasted and materialised revenues to ensure optimal performance and immediate overspend correction
4. Work closely with the Head Chef on culinary development and delivering a quality offering designed appropriately for each brand and individual location
5. Develop a multi skilled team that delivers payroll flexibility with minimal hierarchy
6. Creation and delivery of annual commercial plans in conjunction with the operations, procurement, sales and marketing teams
7. Delivery of monthly Net Promoter and Guest Review Index service indicators
8. High visibility during key service periods to ensure a continuous focus on customer delivery
9. Maintaining a team focus on ‘the Customer’s need’ with service personalisation
10. Ownership and management of outlet CRM to build and qualify guest profiling
11. Ownership of the full in stay and post stay food and beverage service feedback
About you:
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
12. Clear and influencing communication skills with the ability to interact across all levels
13. Ability to adapt and drive continuous growth with a transformational mindset
14. Strong organisation skills with the ability to multitask
15. Detailed understanding of profit and loss accounts
16. Sales and profit driven mentality
17. Coaching, supporting, challenging mentality that delivers operational results
18. Skills in translating strategies into practical plans
19. Ability to deploy time in motion exercises ensuring optimum cost engineering
20. Skills to build and develop a guest centric team culture
21. Passion for creating an open environment
22. Food Safety Management at level 3 or above or a willingness to achieve this with business support
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
23. 35 days holiday
24. Training and development from day one
25. Employee events and celebrations
26. Inhouse company interactive employee communication APP
27. Entry to our state-of-the-art gym and pools
28. Healthy meals to enjoy while you're working.
29. Access to an external Employee Assistance Programme
30. Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
Following your first successful 3 months, you’ll also receive ……
31. Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
32. Involvement in our employee recognition schemes
33. Long service recognition
34. Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
35. 50% discount in our restaurants
36. Cycle to Work Scheme
37. Discounted room rates for employees, friends, and family
38. Spa treatments and product discounts
39. Life Assurance cover
We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
This role is not eligible for sponsorship under the Skilled Worker visa route. However, candidates who were granted Skilled Worker status prior to 22 July who have had continuous permission may still qualify for sponsorship.