Deputy Manager – Jollyes Pets - Dartford.
Salary £28,500 - £30,000 p.a. + bonus potential of up to £2k p.a.*
Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
The Benefits
- Competitive salary of £28,500 - £30,000 p.a., plus annual bonus potential of up to £2k p.a., *subject to reaching pre‑agreed measures.
- Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
- Retail Trust Membership: Counselling, wellbeing, and financial support.
- Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
- Health & Wellbeing Support: Online GP, mental health services, fitness programmes, dental care, and cancer support.
- Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
- Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
- Enhanced Family Leave: Maternity and paternity packages above statutory levels.
- Recognition & Rewards: Top Dog Award with extra day off and perks.
- Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
- Learning & Development: Ongoing training for career growth.
The Role – Deputy Manager
- Support the Store Manager day‑to‑day and take full responsibility for all aspects of running a successful store in their absence, managing people, financial performance, store standards, and customer service.
- Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being genuine, wise, eager, focused, together.
- Ensure you and your team are delivering exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training provided).
- Deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
The Skills
- A passion for pets and people! Delighting your customers by ensuring an unrivalled shopping experience.
- Previous retail management experience, where you have deputised for the Store Manager and taken a hands‑on approach to managing the business on a daily basis.
- A team player, able to communicate effectively and build high performing and highly engaged teams.
- Demonstrate a proven track record in developing business performance and exceeding KPIs, whilst also delivering the highest levels of store standards including health & safety and legal compliance.
- Commercially aware with a proactive approach, great planning and organisational skills.
- Occasionally may need to be available out of hours or to provide cover in other stores in the region; therefore you should have your own transport with a UK driving licence.
- Full time, permanent position – 40 hours per week working 5 days out of 7.
