The Front of House Manager will oversee all hospitality operations within a healthcare setting, ensuring a seamless experience for residents, visitors, and staff. This role requires exceptional organisational skills and a focus on delivering high-quality service in Ednburgh - Based in Morningside Client Details The hiring organisation is a small-sized company within the healthcare industry, known for its commitment to providing excellent care and hospitality services. It operates in a professional environment and offers opportunities for individuals passionate about improving service quality. Description Manage all front-of-house operations, including reception and guest services. Ensure high standards of hospitality are consistently delivered across the facility. Coordinate with other departments to maintain a welcoming environment for residents and visitors. Train and supervise front-of-house staff to achieve service excellence. Handle any complaints or issues promptly and professionally. Develop and implement procedures to streamline hospitality services. Monitor budgets and ensure cost-effective operations without compromising quality. Maintain compliance with health, safety, and hygiene standards.Profile A successful Front of House Manager should have: Experience in managing hospitality or front-of-house operations, ideally within the healthcare or hospitality & leisure sector. Strong leadership and supervisory skills...