This is a fantastic opportunity to build relationships with some of the world's largest retailers and direct their CRM strategy while working for a hugely successful AI MarTech SaaS. The Company Founded by some of the biggest names in technology 15 global offices Over 1500 employees Highly successful and secure public company The Role Build relationships with some of the biggest retailers in the world Plan and deliver CRM strategy and customer journey mapping Work cross-functionally within the Professional Services team alongside CS Directors, CRM Managers, Campaign Managers, ESP professionals and Project Managers. Requirements Deep CRM marketing knowledge and strategy experience Retail / eCommerce client experience Expertise in CRM / ESP / CDP technologies