The role will include but not limited the following duties: - Manage customer accounts and monitor outstanding balances. Liaise with internal and external clients to resolve queries Chased overdue payments and reduced bad debt. Resolve billing discrepancies and clients’ disputes. Update Overdue list on a daily basis. Monitor incoming emails on a daily basis. The ideal candidate will have the following: - Previous experience in credit control (desirable) Strong Microsoft Excel knowledge/experience Excellent problem solving and negotiating skills Financial awareness Good attention to detail Excellent communication skills, written and oral, both internally and externally