Description Canon UK is looking for an experienced Team Leader to manage their new Inside Sales team from their offices in Edinburgh. This is an excellent opportunity to accelerate your sales management career and lead a brand-new team focused on digital-first customer engagement and sales. You will be responsible for managing a team selling Canon's IM solutions portfolio to public sector and commercial prospects and customers. The role will also be responsible for the delivery of some Information Management Solutions (IMS) portfolio to new and existing customer and opportunity to lead by example for the team Responsibilities Sales Strategy & Execution Design and implement IMS-led outreach strategies tailored to desk-based selling. Set and monitor KPIs focused on customer engagement, IMS response rates, lead generation and conversion, and revenue targets. Team Leadership & Development Recruit, onboard, and train team members with a focus on developing new business opportunities, understanding Canon’s IMS propositions, effective customer communication and digital selling. Provide ongoing coaching with emphasis on skill development and career progression Define and drive approach and actions to win targeted accounts for the IMS product set whether new or existing Salesforce CRM Ownership Ensure accurate and timely data entry into Salesforce. Use dashboards and reports to track team performance and pipeline health. Leverage Salesforce insights to drive decision-making and continuous improvement. Customer Engagement & Demonstration Skills Oversee high-quality, timely IMS interactions with prospects and customers. Coach the team on delivering compelling product/solution demonstrations via Microsoft Teams. Ensure team members tailor demonstrations to customer needs and objectives. Work with the existing sales management team, ensuring GTM models are clear, and account engagement is clear for the customer and sales individual. To actively build internal networks across business functions. Develop an expert understanding of Canon’s IMS Portfolio and eDeliver tailored product/service demonstrations via Microsoft Teams as part of the sales cycle. Understand customer challenges and delivered tailored responses around our IMS portfolio. Respond to customer queries with professionalism and speed. Be inquisitive to seek out customer business automation needs and create compelling reason for change business cases. Build strong relationships through consistent digital communication Process Optimisation Streamline IMS workflows, templates, and demonstration scripts for efficiency. Implement best practices for desk-based selling and digital engagement. Reporting & Communication Provide regular team performance updates to sales leadership. Share insights and recommendations to improve end-to-end IMS processes based on Salesforce data and customer feedback. Share best practice and business wins back across the wider business Qualifications Proven ability to lead and mentor a sales team Strong team player and self-starter Demonstrable success in sales and people management Excellent communication and relationship management skills Understanding of modern digital selling techniques Able to keep abreast of industry and competitor information Proven success in a sales or customer-facing role selling to new and existing customers Exceptional sales & negotiation skills Experience in a fast-paced Business to Business selling environment Ideally having previously experience of selling software IT & Business process owners Canon Core Behaviours • Drive for results • Focus on the Customer • Take ownership and accountability • Act as a team player • Shows courage and conviction • People orientated • Caring for self and others up to £37,000 (base) dependent on experience £12,000 (OTE) £49,000 total potential earnings LI-SJ1