Insurance Advisor Call Handler
26-32k Fully dependent on previous experience.
Are you passionate about helping people and delivering exceptional customer service?
Do you want to build a career in the insurance industry with a supportive, ethical, and customer-focused company? If so, our client is looking for YOU!
About the Role an Insurance Advisor Call Handler
As an Insurance Advisor, you ll be the first point of contact for customers, providing tailored insurance advice and solutions that meet their unique needs. You ll play a vital role in supporting their business goals while maintaining the highest standards of service, professionalism, and compliance.
What You ll Bring:
* GCSE-level education or above
* Experience in insurance or a strong desire to learn (they provide full training!)
* Confident IT skills Microsoft Office, email, internet
* Strong communication, persuasion, and problem-solving skills
* A passion for excellent customer care
Key Responsibilities of the Insurance Advisor Call Handler
* Advise on and sell a range of insurance products
* Identify potential sales opportunities from customer interactions
* Ensure documentation and compliance are accurate and up to date
* Uphold FCA guidelines and ethical standards
* Maintain customer records with complete confidentiality (GDPR compliance)
Why join our client?
* A respected name in the insurance industry with a long-standing commitment to ethical service
* Ongoing training and development, they invest in your success!
* Supportive leadership and a close-knit team environment
* Opportunities for progression
* Work that truly makes a difference to customers lives
Our client values;
* Integrity, both in and outside the workplace
* A customer-first approach
* Openness, honesty, and clarity in communication
* A proactive and professional mindset
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