Are you an experienced professional with a strong background in accounting and finance? Join our team as a Collections Advisor (12 month FTC) in Southampton, where you'll play a vital role in managing and optimising client accounts.
Client Details
This opportunity is with a well-established organisation. As a medium-sized company, they are focused on delivering high-quality accounting and finance solutions to their clients.
Description
As the Collections Advisor (12 month FTC) you will be responsible for:
Manage and maintain client accounts to ensure timely payments and minimise outstanding balances.
Communicate effectively with clients to resolve payment queries and disputes.
Monitor accounts and identify overdue payments, taking appropriate actions to recover debts.
Collaborate with internal teams to ensure accurate account information and financial records.
Prepare and provide regular reports on account statuses and collection activities.
Support the implementation of best practices and strategies to enhance the collections process.
Maintain compliance with company policies and regulatory requirements.
Provide exceptional customer service while managing sensitive financial matters professionally.Profile
A successful Collections Advisor (12 month FTC) should have:
Ideally previous experience in accounting, finance, or a related field.
Strong communication and negotiation skills to manage client relationships effectively.
Excellent attention to detail and the ability to handle data accurately.
Proficiency with accounting and finance software tools.
A problem-solving mindset with the ability to resolve payment issues efficiently.
Job Offer
Competitive salary
Fixed-term contract opportunity with potential for growth.
Opportunity to work within a well-established organisation in Southampton.
Supportive and collaborative work environment.
Comprehensive benefits package