Accepting care packages and assigning care workers to service users appropriately. Producing care workers’ rotas; ensuring that service user care plans and care worker files are complete; using electronic monitoring software to monitor care workers’ attendance and visit timeliness. Arranging care reviews and risk assessments for service users with the field supervisor; conducting telephone monitoring and service user visits and ensuring service quality; liaising with clients, local authorities, and other stakeholders; supporting the HR team in recruiting care workers; managing care workers and conducting care worker supervision; representing the company during meetings with officials and service commissioners; attending training events and ensuring that skills and knowledge of industry best practice are kept up to date; ensuring that our service complies with CQC requirements; ensuring that the highest standards of care are maintained at all times. The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients.
Key Attributes
* High level of commitment and flexibility
* Ability to work autonomously and within a team
* Self‑motivated and proactive
* Extremely responsible
* Excellent communicator
* Strong problem‑solving skills and creative thinking
* Impeccable attention to detail
* Strong interpersonal and customer‑service skills
* Team player and initiative taker
* Drive to learn and succeed
* Reliable, trustworthy, high integrity, sound judgement, flexible
Qualifications & Experience
* At least one year experience as the Care Coordinator of a domiciliary care company/agency
* Level 3 Diploma for Health and Social Care (QCF)
Desirable Skills & Experience
* Familiarity with Carer Planner or other relevant software
* Previous experience as a care worker
Benefits
* Competitive salary and benefits package
* Opportunities for professional development and career progression
* Comprehensive training and induction programme
* Employee well‑being and assistance programmes
Equal Opportunity Statement
Verity Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Safer Recruitment Commitment
Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. All successful applicants will be subject to a thorough vetting process.
#J-18808-Ljbffr