Senior Credit Controller Location: Watford (Hybrid Working)Salary: £38,000 - £40,000 (depending on experience)Contract: Full-time, PermanentA well-established financial services business operating across the UK and Ireland is looking for an experienced Senior Credit Controller to join their finance team. This is a fantastic opportunity to take ownership of the credit control function in a role that offers genuine responsibility, variety, and visibility across the organisation.The Role:Reporting to the Financial Controller, you'll play a key role in managing aged debt, improving collection processes, and building strong working relationships with both internal teams and external partners. You'll be the go-to person for everything credit control - from overseeing premium collections to leading monthly review meetings with senior stakeholders.Key Responsibilities:* Drive the timely recovery of outstanding balances across multiple business entities* Identify risk early by highlighting potential bad debts and recommending appropriate action* Liaise with clients and brokers to resolve queries and ensure smooth payment processes* Maintain accurate and up-to-date debtor reports, including aged debt summaries and ad hoc analysis* Ensure internal SLAs are met for all credit control-related queries, both via email and internal systems* Lead monthly credit control review sessions with senior management, offering insights and recommendations* Assist with payment allocations, account reconciliations, and support broader finance operations where needed* Help maintain the bank portal and assist in managing the team's payment rotaAbout You:* You'll bring at least 7 years' experience in a credit control role, ideally within financial services or insurance* Strong communicator with the ability to engage credibly with both internal teams and external stakeholders* Confident in interpreting legal procedures around insolvency and recovery across the UK and Ireland* Highly organised with a methodical approach and keen eye for detail* Comfortable using Excel to a high level (pivot tables, lookups etc.)* Knowledge of the insurance sector would be beneficial but not essential* Positive, proactive, and solutions-focusedWhy Apply?* A chance to step into a senior, visible role with autonomy and influence* Join a collaborative team in a supportive and professional working environment* Hybrid working with flexibility built in* Opportunity to add value in a business that genuinely welcomes ideas and improvementsApplicants must have the right to work in the UK.AGY - Vitae Financial RecruitmentWe Exist To Be Different - Membership NOT Registration