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General manager

Leatherhead
Surya Hotels
General manager
Posted: 12 June
Offer description

Job Description

Are you an experienced Hotels & Hospitality GeneralManagerwith experience in overseeing the successful running of Restaurants/Bars and/or Accommodation? Are you ready for the challenge of launching new to the market- making your mark, gathering interest and intrigue?

Surya Hotels are recruiting for aHotelGeneralManager- to lead the newly refurbished Thatchers Hotel,in Leatherhead, Surrey.

Leading our team through refurbishment of further rooms and gaining the Hotel's place in the market once again, welcoming back locals and returning guests with a warm and sincere welcome- delivering on our values and 'Ownership with personality'.

Delivering fantastic food, events and fabulously relaxing and inviting stays.

Thatchers Hotel is a charming Tudor style property set in the heart of the glorious Surrey countryside. There are 87 guest rooms in total, including double, twin, family and interconnecting rooms. For extra comfort and convenience, Thatchers also offers guests the use of free onsite parking, and complimentary Wi-Fi throughout the hotel. With its high-tech facilities and ample parking, Thatchers Hotel a great place to do business.

Just under an hour away from London and lying between Guildford and Leatherhead, in the village of East Horsley, Thatchers Hotel is the perfect city escape. We are perfectly positioned to explore the many local attractions in the surrounding area.

To be successful as our General Manager you need:

* Management Experience in a 3/4 * 40+ bedroom hotel OR
* Phenomenal experience leading Restaurant & Hotel teams- delighting and enhancing guest experience
* A thirst to drive and improve standards across the Hotel
* Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
* Ability to lead and inspire teams, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
* Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
* Compassion to lead, motivate, inspire and develop your teams- from your housekeeping stars to your back office team and FOH wonders
* Proven experience being hands on whilst seeing the bigger picture to increase your business
* Proven ability to work autonomously within an evolving framework
* Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability

The ideal Hotel General Manager:

Must have experience within a similar hotel role with site and P&L responsibility

Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success

Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager

Commercially astute to monitor and analyse trends and identify opportunities

Flexible in approach and a Can do, will achieve attitude

In return we offer:

A highly competitive salary, with bonus earnings up to 40% on top too!

. Increasing annual leave

Employee Assistance Programme- to access support 24/7- free and confidential- for you and your family

. Life Assurance

AE pension

Bike to work scheme

Varied working times and great opportunities to advance your career through recognised qualifications and apprenticeships

Significant discounts on Hotel Stays and Meals, throughout the Group- up to 50% off!

* Ability to stream your wages as you earn them, along with access to financial wellbeing webinars, savings pots and supermarket& retail discounts!

* Complimentary parking on site


If the above sounds like an ideal fit for you, please get in contact with us, we look forward to hearing from you soon!

We offer a great environment where you get to influence and shape every element you are delivering, you guide and mentor your team and are a key to leading your site's success.

Surya Hotels is one of the UKs leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UKs most idyllic settings, from historic Suffolk and Norfolk towns, Essex City or coastal resorts to picturesque Surrey villages.

Our hospitality family has a best in class ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.

We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our See-you-again-soon Goodbye.

Stay. Explore. Discover.


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