Administrator – Claims Assessment |£24,576- £24,700 + Benefits | Hybrid (Warwick)
We’re recruiting for an Administrator in Claims Assessment to join a highly respected insurance solutions provider that works with some of the UK’s leading automotive dealer groups. If you’re an organised, customer-focused professional looking to grow your career in insurance and claims, this is an excellent opportunity.
What’s on offer for the Administrator – Claims Assessment:
Private healthcare, life insurance & critical illness cover
Employee Assistance Programme, staff discounts, social events & more
Casual dress code and modern Warwick offices with free parking
Excellent transport links — close to A46, Warwick town centre, and walking distance from Warwick Parkway Station
Hybrid working (2 days from home per week)
Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
Full training and development within a supportive, collaborative team
The role:
As an Administrator in Claims Assessment, you’ll support customers throughout the insurance claims process, ensuring they feel informed and supported at every stage..
Your responsibilities will include:
Managing and progressing a caseload of claims
Contacting customers to explain the process and provide regular updates
Validating documentation and keeping accurate records
Delivering empathetic, proactive customer service
About you:
We’re looking for someone to be an Administrator – Claims Assessment who is:
Passionate about delivering outstanding customer service
A strong communicator with excellent interpersonal skills
Highly organised with keen attention to detail
Confident using Microsoft Office and CRM systems
Experienced in administration, customer service, or claims handling (insurance or motor claims experience is a bonus, but not essential)
If you’re ready to develop your career in a supportive, forward-thinking business, we’d love to hear from you